Machine Problems

If you have a machine in your venue and the Vending Machine is not working correctly then please dont worry. We more than likly already know about the issue and we will be working on this remotely. If the issue cant be solved remotely then a engineer will attend soon.

If you are a customer of the Vape Vending and there is a problem then please email us at Info@vape-vending.co.uk or call 0345 163 9424

If the item didnt dispense then our machine will automatically log the fault and refund you within 2/3 working days. If for any reason the refund does not happen then please contact us via email. Its not essensial but providing us with the machine number located in the top left corner would speed up the process.